Brand Retail Coordinator

Swatch Group
Miami, FL, USA
Posted 6 days ago
Full timeRetail,Retail Luxury Goods and Jewelry
The Company

Job description

Brand Retail Coordinator

The Retail Coordinator focuses on reporting and business analytics and will support retail operations of this busy brand.

Duties And Responsibilities

  • Assist with strengthen the Brand market position by streamlining Retail distribution and by maximizing a qualitative future omni-channel distribution
  • Provide support to the markets in daily business
  • Assist with gathering information for daily, weekly, and monthly sales reporting for the brand related to Sales, Retail POS and Retail Training
  • Coordination of Trainings for markets in collaboration with Retail Operation department
  • Prepares weekly e-mail with directives and communications to the retail employees
  • Assists with daily assignments inclusive of answering calls, replying to e-mails, calendar/appointments management and special projects
  • Collaborates and prepares presentations (Power Point) for meetings
  • Answers and/or partners to answer store managers’ questions/calls and ensures all inquiries are handles in a timely manner
  • Entering and monitoring all replenishment and special orders
  • Facilitate all product movements to / from / among stores, including inter-boutique transfers, recalls, PR shoots, and events
  • Maximizing Store inventory by analyzing sales trend and customer needs
  • Maintain POS inventories at Store and fulfill orders for displays and collateral POS materials
  • Review all Store related invoices with Operations Manager and code for payment
  • Coordinate with Finance and IT to make sure all Boutique sales transmit correctly from Cegid to SAP, troubleshoot as necessary
  • Ensure SAP and Cegid inventories are accurate; work with Logistics and IT to resolve any inventory discrepancies
  • Oversees and coordinates store events/activities
  • Ensure Product & Launch information and collection pricing accuracy for new collection launch packages
  • Collects POS reporting from markets
  • Support local Retail Store Managers in their mission
  • All other duties assigned by Management


Additional Skill Requirements:

  • Must be extremely positive demeanor and friendly and easy to talk to
  • Some experience working with the general public or call center environment
  • Must have a driving team ambition and be goal oriented
  • Have the ability to make quick and appropriate decisions that will benefit the company and our customers
  • Genuinely likes to learn and values the importance of product knowledge
  • Previous experience in a consumer/e-Commerce environment a plus
  • Proven record of dependability and reliability is essential
  • Must be a skilled listener – customers will tell you what they want!

Professional Requirements

Education and Experience Requirements

  • Must have a Bachelor’s Degree required or equivalent training experience required
  • 1-2 years’ experience in online sales required
  • At least 2 years of experience in email campaigns coding/design
  • Must be Microsoft Excel proficiency (Pivot Tables, VLookup)
  • Must be Microsoft PowerPoint proficiency
  • Must have excellent proofreading and fact-checking skills
  • Must have excellent interpersonal communication skills
  • Strong written communication skills required
  • Knowledge of Company product, watch/jewelry industry is a plus
  • Self-starter with strong sense of ownership, ability to work autonomously, and navigate/succeed in ambiguity
  • Copywriting is a plus
  • Adobe Acrobat (Editing/Managing PDF Documents), Adobe Photoshop and Adobe In Design

Physical Requirements:

This is primarily a sedentary office position which requires the Retail Coordinator to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.

The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.

  • Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days; generous employer contribution)
  • Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
  • Company paid life insurance and Long Term Disability
  • 3.5 weeks of PTO per year, 1 Month PTO after 5 years
  • Special bucket of sick time per year extended paid time for medical, parental and military leave
  • Holiday pay
  • Voluntary FSA, STD, Accident/Hospital Indemnity insurance
  • Employee product discount

For more information please see


Job Location:

33126 Miami FL, USA

Company Address:

The Swatch Group (U.S.) Inc.703 Waterford WaySuite 450Miami, FL 33126United States

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