Coordinator - Product Development Operations, High Jewelry

The Coordinator - Product Development will support the operational activities associated with all new product initiatives and support and assist the Manager in the coordination of cross-functional resources to facilitate project completion.

Systems & Operations Management

• Coordinate PO creation process for all new items.
• Create and maintain PAD files for all new items.
• Update/Maintain accurate PO information on PD Masterplan and ensure product information is accurate in all PD documents.
• Partner with CM team to ensure proper communication flow for Item Masters.
• Partner with JSP to ensure dates are accurate, update documents when delivery dates are changing, coordinate PO cancellation with cross-functional teams when necessary.
• Assist Manager in kicking off items for the weekly Make vs Buy meeting.
• Coordinate paper only sign-off projects.
• Assist Manager in the sign-off process.
• Master all operational systems required to perform at highest level such as PKB, TPM, JDE (BOM/MV).
• Establish project milestones and develop project plans with Manager to meet objectives.

Product Management

• Assist Manager with product setup to support all internal meetings.
• Assist the Director and Manager in the coordination of cross-functional resources to facilitate project completion, including support as needed form Category Management, Demand Management, Gemstone Acquisition, Supply Management, Manufacturing, Technical Product Development and Product Lifecycle Management.

Tracking and Reporting

• Create and maintain tracker to share weekly progress of PO creation.
• Support the maintenance of accurate project tracking documents and systems (such as inbound/outbound sample tracking and inventory management with IC )
• Maintain security of new samples, borrowed merchandise, and unmounted stones.
• Maintain process and discipline, support divisional standards.
• Additional duties as deemed necessary by business needs.

Cross-Functional Team Communication

• Partner with cross-functional teams, including Demand, Category management, Marketing, GMO and Legal, to manage business needs, reports and administrative tasks.

Required Qualifications:

• College Graduate
• Proficient in Microsoft Office applications (Excel and Power Point) with ability to learn new software
• Flexibility to perform different tasks based on day-to-day business needs
• Ability to prioritize and meet deadlines
• Organized and detail oriented
• Ability to manage and uphold departmental standards
• Strong verbal and written communication skills, organizational skills, and project management

Preferred Qualifications:

• Basic Gemstone knowledge; Graduate Gemologist a plus
• Overall industry knowledge of product category
• Overall product development manufacturing business knowledge
• Complete knowledge of Tiffany & Co. merchandise information systems a plus
• Prior Merchandising experience preferably in a luxury branded product