Floor Supervisor

Crossroads Trading
Dallas, TX, USA
Posted 1 month ago
Full timeRetail Apparel and Fashion


Medical, Dental, Vision and 401k Benefits for FT employees

Vacation and holiday pay for FT employees

Sick pay

Competitive wage

Reliable work schedule

Significant discount on all merchandise, including designer consignment pieces

A professionally developed buyer training program

Job Summary

Crossroads Trading, a popular clothing resale shop with stores throughout the country, is looking for a Floor Supervisor! Are you fashion obsessed and want to learn more about buying, merchandising, customer service and trend forecasting, all while working with a team of fashion lovers just like you? If so, this may be the job for you.


Actively participating in staff management and solutions.

Training and supervising staff.

Assisting Store Manager with store operations

Providing outstanding customer service and problem solving any issues that arise.

Working at the Point of Sale (POS) counter and handling all sales-related tasks, including operating POS software, counting cash, making change and providing customers trade cards for the clothing they’ve sold.

Assisting customers on the sales floor, in the dressing room, at the register and buy counter.

Processing merchandise so it is ready for the sales floor.

Helping merchandise the store by creating window and interior displays.

Keeping the store clean and presentable.

Assisting with store security, which includes checking bags and monitoring the dressing rooms and other parts of the store.

Being a role model and leading by example.



Minimum 6 Months Supervisory Experience In The Retail Industry

Extraordinary people and customer service skills

Open availability, including weekends

Desire to grow within the fashion retail industry

Mastery of sales floor support and ability to assist with store aesthetics

Experience with store open/close process, employee training, and enforcing company policies and procedures


Luxury/Designer retail experience

Fashion degree and/or certificate

Ability to authenticate merchandise

Extensive fashion knowledge including familiarity with labels, brands, designers and current trends

Similar industry experience (buy-sell-trade- and/or consignment experience a HUGE PLUS)

Company Overview

At Crossroads, we want you to show up as your authentic self; this means bringing all of the characteristics that make you you. We celebrate and embrace the differences of all of our employees and want you to feel that you belong, starting from day one. This is not a commitment we take lightly and it means we must regularly work and reflect on our company culture, values, and beliefs in order to identify ways to create a diverse, equitable, and inclusive workplace. If you want to help us continue to lead the sustainable, pre-loved fashion industry as we’ve done for 30 years, we would love to hear from you!

Crossroads requires all employees to be vaccinated for COVID-19.

Medical and religious accommodations will be taken into consideration.

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