Free People Assistant Visual Manager - Westbourne Grove, London

London, UK
Posted 29 days ago
Full time

Company presentation

Free People

Title: Assistant Visual Manager

Reports To: Store Brand Leader


To create a unique, innovative and inspirational customer experience encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store.

The Assistant Visual Manager will partner and support the Store Brand Leader and the Assistant Store Manager. They will also have an open and direct line of communication with the District Brand Leader in order to most effectively hold a firm knowledge of overall brand direction and focus.


2+ years visual experience

Have a visual portfolio to submit prior to interview

Occasional nights and weekends

Job description


Lead, mentor and motivate the team regarding all aspects of leadership, visual execution and expectations through:

Focused visual training workshops and innovative training exercises

Consistent and continual feedback and accountability

Promoting a sense of ownership and delegation

Team involvement and strategic planning

Morning and all store staff meetings

Manage and motivate a high level of Customer Care utilizing all resources and initiatives

Lead by example to set bar for employee productivity

Serve as a proactive mentor, teacher and problem solver for sales team

Facilitate hiring and recruiting; actively attracting and attaining talent

Identify and develop internal talent for succession planning

Effectively manage and educate the staff on all accessible training processes that will result in visual standards and execution

Develop and enhance the selling culture within the store


Maintain business awareness and drive sales to achieve and exceed store sales plan and payroll goal

Complete all planning objectives in partnership with District and Store level management

Adhere to and support Typical Week structure by facilitating scheduling and zoning needs in partnership with management team

Promote and maintain a high standard for overall Customer Care, Operations and Loss Prevention

Prioritize and delegate tasking to ensure objectives are completed in a timely manner

Drive the restock process in partnership with management to maintain stock levels and sell-through awareness

Educate the staff on all home office communication and initiatives

Communicate performance observations and offer feedback to district point people

Work closely with product receiving team to uphold stock room standards

Maintain a flexible schedule to accommodate business needs

Actively MOD and manage all operational aspects of the store

Uphold all company policy and procedure

Must be able to lift & carry heavy boxes (up to 30 lbs)


Utilize and manage the use of weekly sales reports to track, analyze and communicate business results and determine strategies to maximize sales

Partner with SBL / DBL to interpret Home Office visual communication and plan, schedule and execute an impactful visual environment

Partner with the District Brand Leader to oversee and manage the roll-out of seasonal concepts, store fixture layout, and visual displays

Maintain an awareness of brand aesthetic and relevance to the store environment and communicate with team

Communicate product performance observations and offer feedback to the District Brand Leader

Manage placement of new product in accordance to peak business hours

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