Head of Mobile App Product Management

Levi Strauss & Co.
Florida, USA
Posted 2 days ago
Full time

JOB DESCRIPTION

The Head of Mobile App Product Management will be responsible for crafting and executing the vision for how Levi’s customers shop through our mobile app channels. You will drive product strategy and partner with multiple groups across the organization to innovate and inspire changes to the mobile app shopping experience. You will play a leading role in shaping the way in which people interact with Levi’s. You will help shape product strategy while driving engineering and features based on this vision. The ideal candidate is someone who thrives in an entrepreneurial environment, with real autonomy and accountability for delivering business results. They will have a strong product background, a well-rounded understanding of current mobile technologies, and a passion for tackling meaningful problems in apparel retail.


Responsibilities

  • Set the vision, objectives, and OKRs for the Levi’s Mobile App

  • Find opportunities to improve the dual track agile process (required resources, team reassignment, different global team structures, new tools, different product, design, or engineering methods) and focus on providing solutions and delivering results.

  • Collaborate with Business, User Experience Design, User Research, Engineering, Content, Marketing, and Data Science teams to create best-in-class solutions for customers, User Research

  • Actively monitor key business metrics and adjust team priorities as appropriate to deliver on financial and customer adoption goals

  • Ensure direct contact with partners and customers across global geographies (Asia, Americas, Europe, Middle East) and segments to encourage customer empathy

  • Engage and cultivate relationships with Consumers to deeply understand their needs

  • Build market and competitor awareness among the team - Analyze consumer feedback and usage metrics to identify key pain points.

  • Partner with an empowered UX Design and User Research team to develop innovative concepts…collaborative discovery/design

  • Manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.

  • Roll up sleeves as necessary to ensure projects stay on schedule and meet our high standards of quality.

  • The position collaborates with other global locations and requires a flexible work shift schedule for some meetings.

  • Leverage online controlled experiments and quantitative and qualitative user insights to make data-informed decisions.

  • Coach and mentor team

Qualifications

  • 12+ years of consumer facing product management or relevant experience

  • Experience working on Android, iOS, and React Native

  • Bachelor’s degree and MBA preferred, management consulting experience a plus.

  • Experience influencing product direction and others around you.

  • Experience with personalization, recommendations, and A/B testing

  • Manage chaos, ambiguity and complexity in a detailed, organized way

  • Expert product instincts and an ability to balance user and business impact

  • Experience with feature delivery and tradeoffs of a product

  • Bachelor’s degree or higher with a technical discipline

  • Experience contributing to engineering discussions around technology decisions and strategy related to a product

  • Experience overseeing roadmap strategy and definition

  • Strong analytical and quantitative skills while the ability to use data and metrics to back up assumptions, recommendations, and drive actions

  • Clear, concise, and thorough written and oral communication skills

  • Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners

EOE M/F/Disability/Vets

LOCATION

US-FL-CORP

FULL TIME/PART TIME

Full time

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