Starboard Cruise Services
Miami, FL, USA
Posted 1 day ago
Full timeRetail

Under the direction of the Merchandise Manager’s strategic vision the primary focus is to create, train and execute proper strategic merchandising standards and ensure proper execution of strategies

Essential Duties & Responsibilities

What you’ll be doing:

  • Floorplan Maintenance
  • Creates and maintains floor plans (space and location productivity) to be updated as needed.
  • Works with the vendors to set plan-o-grams for products on vendor provided and generic fixtures.
  • Visit ships on a regular basis to inspect merchandising standards and works with the Shop Manager and onboard ship specialist to update floor plans
  • Where applicable, orders and ensures timely delivery of collateral from vendor partners
  • Initiates marketing requests for floorplan changes Internal/External Communication:
  • Works with merchant and planning partners to ensure appropriate fixture fill vs. assortment plan.
  • Creates visual directives and communicates merchandising standards.
  • Manages the ship signage program to ensure new items and promotions are properly signed and communicates updates as needed to shipboard teams.
  • Where applicable, trains onboard ship specialist and operating partners on merchandising standards.
  • Where applicable, partners with vendors to schedule onboard trainings and merchandising visits.
  • Follows-up with the proper team/vendor(s) to communicate sales, merchandising and marketing opportunities on ships.
  • Creates product manuals of current assortments or works with vendors to obtain current product knowledge materials to be communicated to the onboard teams.
  • Manages and responds to merchandising requests from shipboard teams.

Interpersonal Management:

  • Builds a reputation as a positive contributing force within Starboard in all interrelations and communication.
  • Acquire knowledge from departments within the organization to gain an exceptional understanding of Starboard processes and key business partners.
  • Leverage interpersonal relationships to accomplish merchandising needs.

Education & Experience

What we’re looking for:

  • 1 to 3 Years
  • Associates Degree

Equivalent combination of work/education experience accepted?

  • Yes

Knowledge, Skills & Abilities

  • Strong visual merchandising skills.
  • Must be able to work with vendors and communicate Starboard merchandising standards while adapting to vendor brand guidelines.
  • Excellent communication skills to include proven listening, written and verbal skills
  • Must be self-motivated with the ability to set priorities, use time effectively and manage multiple priorities; detail oriented
  • Ability to plan workload and projects in advance and work independently with minimal supervision.
  • Ability to manage ambiguity, demonstrate composure, and use discernment to be flexible and adaptable, as needed.

Supervisory Responsibilities?

  • No direct reports

Decision Making

  • Duties and activities reviewed periodically.
  • The supervisor monitors work progress and determines actions on unusual items.
  • Moderate level of problem-solving ability.

Travel Requirements

  • Between 25-50% of time (Frequent local ship visits, potential for sailings and travel to set up new builds or renovated ships

Key Competencies

  • Customer Service
  • Relationship Management
  • Business Acumen
  • Drive for Results
  • Self-Development
  • Courage
  • Problem Solving
  • Communicating Effectively
  • Teamwork and Collaboration
  • Managing Conflict
  • Adaptability


Position Type/Expected Hours of Work

  • Some flexibility in hours is permitted,
  • Employee must be available during the “core” work hours of 8:00 a.m. to 5:00 p.m. Monday – Friday and must work 30 hours each week to maintain full-time status.
  • Occasional evening and weekend work may be required as job duties demand.

Physical Demands

  • Office environment with frequent sitting, walking and standing, occasional climbing, stooping, kneeling, crouching and balancing.
  • Frequent use of eye, hand and finger coordination enabling use of office machinery.
  • This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
  • Oral and auditory enabling interpersonal communication as well as communication automated devise such as the telephone.

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