Merchandising Administration Assistant

London, UK
Posted 26 days ago
Full time

Besides a competitive salary, we can offer you:

  • Performance bonus schemes dependant on the type of role you are in
  • A pension that both you and the company contribute too
  • A portal with an array of discounts on things like theme park and cinema tickets
  • Our famous staff discount along with exclusive staff sales
  • Private healthcare for you and your family
  • Flexible working
  • A chance to be part of a fun and caring team that support each other

Here is a breakdown of what you’ll be doing:

  • Generate accurate delivery forecasting for the weeks ahead for the wider business and Operations to review targets and plan resources
  • Produce weekly delivery summary for department and feedback to department weekly
  • Prioritize deliveries and workload to be in line with department and business strategy
  • Enforce early stock deliveries for a steady flow of products during the shipping window, maximizing the full-price selling period
  • Work closely with Trade and Transport to fully understand our Shipping Terms and Customs requirements, acting as the go-between to ensure compliance
  • Resolve all warehouse delivery queries within 24hrs
  • Monitor weekly returns analysis report
  • Analyze styles with high returns and take appropriate action to minimize returns
  • Negotiate late delivery discounts, cancellations, SOR's and RTV's
  • Action RTV/SOR stock swaps
  • Regularly update stock adjustment, discount and cancellation records for accurate reports
  • Manage visibility of products on website, assigning badges to product, Back in Stock, More Coming Soon etc.
  • Prepare weekly reports to monitor performance of your department, highlighting key findings to your team
  • Query resolution and follow up as required by other business areas
  • Provide administrative support as required to support the department

The type of person we are looking for:

  • Strong analytical skills and exceptional numeric ability
  • Advanced Excel knowledge essential
  • Experience in working as part of a diverse team – able to build relationships with other internal and external teams and functions for personal and business development
  • A strong eye for detail, great organizational skills and works to a high level of accuracy
  • Great initiative
  • Excellent work ethic and ability to multi-task
  • Excellent communication skills

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