Sample Room Coordinator
For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders: to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com. Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele. In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer. Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com. Every day each of our 15,000 NMG associates works towards the goal of enabling our customer to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.
Job descriptionNEIMAN MARCUS GROUP
Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century. Today, 9,000 associates contribute to the success of NMG's brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. There are 38 full-line Neiman Marcus stores in cosmopolitan markets across the United States and a sophisticated digital platform that attracts shoppers worldwide. Bergdorf Goodman operates two stores in landmark locations on Fifth Avenue in New York City and BergdorfGoodman.com, catering to loyal luxury customers globally. NMG also owns five Last Call stores and Horchow.com, an e-commerce site that offers premium furniture and home decor.
As an organization, NMG is on a transformational journey to become the preeminent luxury customer platform. NMG continues to deliver the best integrated customer experience and has evolved the business to succeed in the ever-changing retail landscape. NMG is a relationship business. What differentiates the organization from other luxury retailers are its unique assets: a strong store footprint, the most knowledgeable associates, an engaging online experience, solid brand partnerships, innovative digital and in-store experiences, the most loyal luxury customer base, and a strong balance sheet.
Our customers will always be at the center of everything NMG does. The company continues to reinvest in new technologies that enhance the customer experience. NMG meets customers where they are. NMG's goal is to offer customers a seamless experience across its stores, online, and remote digital selling.
NMG's priority is to develop a highly engaged and high-performing team where everyone belongs. The business attracts and retains best-in-class talent through unique offerings provided to associates in addition to standard employer benefits. These include an innovative way of working, associate discounts on merchandise, tuition reimbursement, associate hardship fund, and paid time off to volunteer, to name a few.
As part of NMG's Environmental, Social, Governance (ESG) work, the organization is focused on driving its core value of being "All Heart." NMG is also assessing its current environmental and social impact while developing a three-year plan to lead the luxury industry in its commitment and transparency to environmental and social sustainability. NMG strives to become an employer of choice, driven by a culture of Belonging. A dedicated team focuses on this journey, directly impacting how NMG conducts business throughout the workforce, workplace, and marketplace dimensions.
NMG has incredibly passionate and committed corporate and store associates. NMG offers associates an environment where everyone feels welcomed, nurtured, and empowered. Our associates are the heart of NMG. As an organization, NMG leads with love - love for customers, love for associates, and love for brand partners.
This is an omni channel Photoshoot Coordinator position. The Photoshoot Coordinator will work with the Fashion Editors and their creative partners in Art and Production, as well as the merchant teams to ensure merchandise is shot. This will consist of coordination of samples for digital campaigns, The Book, social media and online sell shots, from the time the buyers turn-in merchandise to post production.
Coordinate assigned editorials for the Neiman Marcus Campaign for digital/social media and also for print; Arrange for the delivery of the merchandise to and from the shoot in the most efficient means
Attend all appropriate campaign turn in meetings to receive merchandise and information from buyers. Take notes of any pertinent sample info and dates.
Work Closely with Fashion Editor team & ADs & Production to determine shoot dates, sample due dates and location information; and also determine what other special items should also be requested.
Creatively negotiate sample dates for difficult samples
Through wrike, coordinate with buying offices on shoot schedules and deadlines. Alert Fashion Editors of any drops for potential replacements.
Effectively resolve conflicts between schedule, resources and creative needs
Constant communication with assistant buyers and coordinators on missing merchandise; enforce deadlines and confirmations
Pack merchandise (with appropriate documentation and paperwork) for shipping using specific guidelines
Organize and communicate local and out of town shipping services for merchandise going to/from shoots. This requires knowledge of Carnets and customs for international shoots.
Communicate with on-set stylists, producers, and art directors during shoot when necessary - occasionally over the weekends.
Receive merchandise back after shoot and audit contents; report discrepancies and damages. Report all to art directors, stylist and buyers.
Sell shots must be coordinated prior to or following the campaign shoots.
Maintain logs of merchandise coming/going
Coordinate post-production (color correction) then return merchandise to buyers; manage swatches for color corrections
Work closely with vendors and buying offices to keep the Styling Closet "stocked" each season
Collaborate with Fashion Editing team to create seasonal style guides that communicate cohesive on-brand styling directives
Maintain a knowledge and passion for current fashion trends and vendors
2 - 3 years experience in a related field
Relevant retail/production background is a plus
Innovative with a keen aesthetic sense and love of fashion
Understands the NM brand
Strong written and verbal communication skills; ability to interface with marketing/merchant teams on a regular basis
Ability to lift 30 lbs
Ability to balance multiple deadlines and priorities
Excellent planning and organizational skills
Effective problem-solving and decision-making skills
Adaptive to change and tight deadlines
Attention to detail
Pro-active and able to show initiative
Enthusiastic team player
Excellent work ethic
Experience in a photo studio a plus
Degree in Fashion or related area a plus