Senior Manager - Digital Merchandising

Plano, TX, USA
Posted 1 month ago
Full time

Company presentation

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

Job description

Senior Manager - Digital Merchandising

The Senior Manager - Digital Merchandising will report to a Director of Digital Merchandising or Ecommerce Leader. The Sr. Manager of Digital Merchandising will lead the digital customer journey through external marketing strategies and internal site execution. Primary responsibility will be to lead ecommerce sales and margin by optimizing merchandise strategies online with enhanced user experiences, site content, and PDP accuracy. Optimizes revenue across eCommerce business by utilizing fact-based recommendations to influence and impact site experience, marketing, pricing, taxonomy, assortment, inventory investment and other drivers. Facilitates alignment of merchandising and .com team on priorities and actions including time and action for changes and potential impacts. Is the leader of their 00M+ digital business with P&L accountability.

Primary Responsibilities:

- Identifies best in class retailers and market research on site experience, taxonomy, assortment and other business drivers

- Suggests new and innovative experience and product ideas to drive revenue

- Coordination and timely communication of changes and potential impacts between .com and all other members of the cross functional business unit (BU) including merchandise, marketing, inventory management, planning & allocation, and site experience team

- Delivers customer journey through site executionâ€

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