Senior Manager, Merchandising Ops

The Home Depot
Atlanta, GA, USA
Posted 2 days ago
Full timeRetail
Position Purpose

Lead and coordinate operational support of the merchandising organization which manages more than $80B in annual sales. Closely partner with Merchants, Merchandise Planners, and cross-functional support teams on operations and execution of assortment, pricing, security, and other operational tasks.

Key Responsibilities

  • 40% Provide operational support to merchandising teams on assortment, retail, cost, supplier buying agreement, security, SOX controllership, and Special Order programs and execution
  • 10% Manage the Merchandise Planner program including program management, onboarding, and training
  • 5% Manage support of the organization for merchandising operations tasks during natural disasters
  • 10% Lead execution team (on-shore and off-shore) that supports over 100,000 task executions per year
  • 15% Work with cross-functional business partners on challenges across the organization including serving as business process expert on merchandising tasks and processes
  • 20% Seek out and implement opportunities to continuously improve operations for Merchandising
Direct Manager/Direct Reports
  • Reports to the Director of Merchandising Operations.
  • This role has 3+ direct reports.
Travel Requirements
  • Typically requires overnight travel less than 10% of the time.
Physical Requirements
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.
Preferred Qualifications
  • More than 5 years of experience in leading merchandising operations and/or support
  • Experience leading teams of 15+ of both on-shore and off-shore associates
  • Experience providing guidance and direction on operational approaches to senior leadership
  • Experience working in retail and leading cross-functional teams in support of a retail organization
  • Experience with merchandising systems and processes
Minimum Education
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education
  • No additional education
Minimum Years Of Work Experience
  • 5
Preferred Years Of Work Experience
  • No additional years of experience
Minimum Leadership Experience
  • None
Preferred Leadership Experience
  • None
  • None
  • Business acumen and strategic thinking skills
  • Proven ability to analyze, evaluate and interpret complex data
  • Excellent communication skills; verbal written and able to communicate globally
  • Ability to lead, influence and manage business partners and direct/indirect groups of associates
  • Ability to lead and manage process improvement efforts

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