Senior Manager, Merchandising Ops

Lead and coordinate operational support of the merchandising organization which manages more than $80B in annual sales. Closely partner with Merchants, Merchandise Planners, and cross-functional support teams on operations and execution of assortment, pricing, security, and other operational tasks.

Key Responsibilities

• 40% Provide operational support to merchandising teams on assortment, retail, cost, supplier buying agreement, security, SOX controllership, and Special Order programs and execution
• 10% Manage the Merchandise Planner program including program management, onboarding, and training
• 5% Manage support of the organization for merchandising operations tasks during natural disasters
• 10% Lead execution team (on-shore and off-shore) that supports over 100,000 task executions per year
• 15% Work with cross-functional business partners on challenges across the organization including serving as business process expert on merchandising tasks and processes
• 20% Seek out and implement opportunities to continuously improve operations for Merchandising

• Reports to the Director of Merchandising Operations.
• This role has 3+ direct reports.

• Typically requires overnight travel less than 10% of the time.

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

• More than 5 years of experience in leading merchandising operations and/or support
• Experience leading teams of 15+ of both on-shore and off-shore associates
• Experience providing guidance and direction on operational approaches to senior leadership
• Experience working in retail and leading cross-functional teams in support of a retail organization
• Experience with merchandising systems and processes

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

• No additional education

• 5

• No additional years of experience

• None

• None

• None

• Business acumen and strategic thinking skills
• Proven ability to analyze, evaluate and interpret complex data
• Excellent communication skills; verbal written and able to communicate globally
• Ability to lead, influence and manage business partners and direct/indirect groups of associates
• Ability to lead and manage process improvement efforts