Senior Manager, Product Design

KOHLS
Milpitas, CA 95035, USA
Posted 2 days ago
Full time

If I do my job well, Kohl’s Technology will benefit from designs that are validated, will work with users thus driving valuable business outcomes with the user experience being in the forefront. I will own and be responsible for driving the user vision/perspective for my area of the User Experience. This will be done in collaboration with the balanced teams, product owners and our internal and external customers. In addition, I will manage and develop a group of Designers, foster practice leadership, work closely with Kohls Technology balance teams, cross-functional teams, senior management, and partners to execute the company strategy.

ACCOUNTABILITIES

PRIMARY RESPONSIBILITIES

  • Work across horizontal product lines, product leaders and business stakeholders to set the product vision and execution strategy to deliver the desired outcomes for the business by ensuring user experience views are captured and considered when prioritizing the product initiatives
  • Demonstrate team leadership helping the team and stakeholders navigate product vision, high-level business priorities and desired outcomes
  • Drive a User/Human-Centered Design process, Organize and facilitate User Research initiatives, Lead and Facilitate Design Sprints and validation of prototypes
  • Pull insights from large data sets and communicate them effectively
  • Produce the right materials to create a shared understanding and help the team move faster
  • Develop visual identity systems, data visualizations, visual design, illustrations, and more
  • Peer coaching within the Product Design practice across the office
  • Participate in Scopings, Inceptions, Kick-Offs and other workshops with other team members eventually assuming the role of inception facilitator
  • Recruit, train, counsel and communicate job accountabilities to Product Designers. Enforce policies and procedures. Monitor, appraise and review job contributions. Mentor and develop individuals for succession planning and individual development
  • Foster practice leadership in a variety of ways, including giving Core Practice talks, attending and talking at events in the community, participating in Office Hours sessions, etc

QUALIFICATIONS

Required

  • 7 to 10 years of experience creating software products and owning an experience
  • BA/BS in relevant field of study or equivalent work experience
  • MBA would be a good to have
  • Demonstrated experience in owning and driving product experiences
  • Experience in User-Centered Design, closely collaborating with agile Software Developers/Product managers and contributing to successful products using Lean Startup and Agile methodologies
  • Deep experience in the following design skills: User Research, Interaction Design, Visual Design or Service Design
  • Experience in actively enabling others develop design skills and supporting them to improve in their practice
  • Experience working independently with clients or stakeholders in a consulting capacity
  • Demonstrated knowledge of web and/or mobile software development and designing complex multi-sided systems or enterprise software
  • Demonstrated ability to help the team respond to customers context, pains and goals leading with user research and customer development techniques, while creating balance with the technical feasibility of concrete features
  • Ability to analyze complex environments with technical, business, legal, industry compliance and people aspects, and ability to synthesize a path forward
  • Demonstrated team leadership helping the team and stakeholders navigate product vision, high-level business priorities and desired outcomes.
  • Demonstrated ability to design software in an iterative way while making demonstrable, incremental progress towards goals.
  • Strong communication skills with both technical and non-technical individuals; the ability to listen, articulate ideas and advocate best practices in both one-on-one and group settings, in both verbal and written form
  • Demonstrated ability to help foster a culture of collaboration while providing a sense of direction and meaning to the whole team
  • Knowledge of modern front-end systems and open source frameworks

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