Senior Product Manager, Mobile Apps
Since 1853, we’ve been obsessed with innovation to meet people’s needs. We invented the first blue jean. And we reinvented khaki pants. We pioneered labor and environmental guidelines for our manufacturing partners. And we work to build sustainability into everything we do.
A company doesn’t last 160 years by standing still. It endures by reinventing itself, striving to delight its consumers, winning in the marketplace, and by remaining true to its values. We employ more than 17,000 people around the world – supporting great brands, including Levi’s®, Dockers® and Denizen®. Our employees are committed to innovation, creativity and collaboration. Put simply, if you’re looking for a new opportunity, this is a great place to grow your career.
At Levi’s, the Mobile App team is focused on launching and growing new features and services that ensure Levi’s remains at the forefront in North America, Europe, and Asia/Middle East. The Mobile App team is focused on deploying customer-focused Direct to Consumer (DTC) experiences that make shopping with our brand seamless and innovative to our consumers.
We are looking for a Senior Product Manager that will help us build our Mobile App program. This is a high-visibility role with strong opportunities to innovate and change the future of retail across numerous digital and physical touchpoints. You’ll be heavily partnering with our Marketing, Retail, Merchandising, Operations and Data Science teams to help identify how we build a program that optimizes customer acquisition and increase customer lifetime value.
This is an exciting opportunity to be at the ground floor of a new global program, working with teams hungry to execute on a fresh approach to an age-old marketing tactic. It requires deep knowledge of the product management process, experience building end-to-end consumers experiences (from discovery, conversion, to reengagement) and exceptional ability managing cross-functional teams.
Focus on the discovery journey of products as customers open and go through the app
Build enhancements to search, browse and recommendations with the goal of easily taking customers to specific products
Leverage consumer insights, market research, analytics and data science to identify opportunities and drive initiatives to support LS&Co’s growth and brand objectives.
Drive continual product improvements and inform the product roadmap with new ideas based on ongoing customer research, market/competitive analysis, and product performance indicators.
Create user stories and other required input and direction to the Scrum team; own the backlog and keep the team fully engaged building the highest priority features and enhancements
Juggle tradeoffs and understand constraints, finding elegant solutions to complex problems
Define key milestones and targets for the Levi’s app, and drive the successful execution needed to hit these targets
Work collaboratively with a cross-functional team to deliver customer value on a rapid and regular cadence; learn quickly from quantitative and qualitative feedback; iterate approach with urgency based on learnings
Measure post-delivery performance and optimize to drive customer experience benefit and cost savings.
3 - 5 years of product management experience with a proven track record of shipping great products.
Successful track record of delivering high quality iOS and/or Android products
Strong technical understanding of mobile technologies and the process of releasing and updating apps through iTunes Connect and/or Google Play.
Knowledge of product management and software delivery frameworks, such as lean product management principles and SCRUM/AGILE.
Strategic thinker who is data-driven, results-oriented, and a highly motivated self-starter
Customer-centric, passionate and knowledgeable about the eCommerce product and competitive landscape
Strong communication skills, a bias for action and a proven ability to influence others in and across teams and organizations
Demonstrated ability to understand technology concepts and implications, manage trade-offs and opportunistically evaluate new opportunities with internal and external partners.
Ability to clearly articulate a vision / objectives and influence others.
Highly effective written communication skills, presentation techniques, meeting management, and team building skills.
Self-starter and able to work well with individuals at all levels and across functions.
Execution oriented and highly organized
Natural ability to lead through influence.
Excellent research and data analysis skills combined with an obsession for making data-based decisions.
Experience with survey design and various primary customer research techniques
Retail experience a plus
We put a lot of thought into our programs to provide you with a benefits package thatmatters. Whetherit is for medical care, taking time off, improving your health or planning for retirement, we've got you covered.
- 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.
- Five hours of paid volunteer time per month with nonprofit organizations
- Product discount of 60% off regular-price merchandise
Currently, LS&CO requires proof of being fully vaccinated for COVID-19 as a condition of commencing employment, except in those jurisdictions where prohibited by law. Medical or religious accommodations, or other exemptions that may be required by applicable law, will be approved when properly supported. Further information is provided during the recruitment process.
San Francisco, CA, USA
FULL TIME/PART TIME