Site Merchandising Coordinator

New York, NY, USA
Posted 5 hours ago
$70,000 — $80,000 / year
Full time

As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career. Come join the largest jewelry house in the world on its incredible digital transformation.

About the Team:

Pandora North America is looking for a Site Merchandising Coordinator to join our Ecommerce team. This role is primarily responsible for supporting the Ecommerce Content & Promotions team in executing day-to-day tasks related to campaign activations, content management, site operations and promotions for both US and Canadian websites. Additionally, this role will have dedicated focus on supporting trade and merchandising activities for our Canadian website.

The Site Merchandising Coordinator is a pivotal role in our team that requires a highly organized, task-oriented individual that thrives in a fast-paced environment and is comfortable with managing multiple competing priorities.

The ideal candidate has hands-on experience in our core systems (or similar) including SalesForce Commerce Cloud Business and CoreMedia or Amplience Content Management System (CMS) , Content Square, Adobe Analytics, Power BI, JIRA, and Asana.

This is an amazing opportunity to build your knowledge bank in website merchandising and operations, content management and more while crafting your career with Pandora.

Your Role as a Site Merchandising Coordinator:

  • Partner with Content Specialists to support content management and campaign activation tasks including pre-launch planning, page builds, scheduling and publishing.
  • Support day-to-day trade and merchandising tasks for Canada and the US websites (English and French) at both product and category levels in SalesForce and Digital River PIM
  • Responsible for regular CoreMedia/Amplience CMS, SalesForce and Content Square maintenance tasks ensuring tools are kept organized with the aim of driving efficiency for all users.
  • Proof/validate all copy produced by global teams for campaigns, product descriptions, etc for all three websites (US English, CA English and CA French)
  • Act as website content quality control troubleshooting issues and raising JIRA tickets for fixes and improvements needed.
  • Partner with Promotions Specialist to assist in promotions UAT, tracking, content scheduling and publish, subsequently partner on performance review of campaign execution.
  • Place/track/return live test orders as required.
  • Implement/update SEO content as needed.
Craft your career with us if you have :
  • 2+ years working in similar role.
  • 1+ years' experience with headless Content Management systems such as CoreMedia, Amplience or similar enterprise-level tool
  • Expereince with HTML, XML, and CSS (preferred)
  • 1+ years' experience with Salesforce Commerce Cloud and Salesforce Service Cloud or similar
  • Preferably some experience with ContentSquare or similar
  • Hands-on experience with JIRA ticketing and ASANA workflow
  • Highly organized individual who excels at taking the initiative to make existing processes better and introducing new ones where necessary.
  • Master multitasker capable of switching tools and focus with ease.
  • Strong attention to detail tempered with an excellent grasp of the importance of speed-to-market.
  • Excellent communicator with comfort interacting cross-functionally and at various levels.
NYC Salary:

$70,000 - $80,000 commensurate with experience

Our Benefits:

  • We Dare! We offer robust compensation package including base and bonus, a 401K plan to help you secure your financial future
  • We Care! Pandora offers extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, recognition program and product discounts!
  • We Dream! Pandora is fostering growth and crafting opportunities to support the business needs which learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement and more
  • We Deliver! PTO Package including: Vacation, Personal, Sick, Birthday, Celebration days and Paid Holidays

Pandora designs, manufactures, and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.

About Pandora NAM:

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.

Today, the USA is Pandora’s single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.

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