Sr. Manager, Visual Execution

New York, NY, USA
Posted 13 days ago
Full time

Bring Your Amazing Self to Work

At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Overview

The Senior Manager, Visual is responsible for creating and maintaining the Macy’s Herald Square Flagship Brand Experience through powerful, relevant, and integrated campaigns, fashion presentations, and category distortions within Beauty, Center Core, and Jewelry. They drive sales through a balance of creative execution and strategic analysis of trends, key items, and volume drivers. Relevant leadership experience in Visual Merchandising, Store Presentation, Design, Fashion, and the general retail market is required. This individual reports to the Herald Square Senior Director of Visual.

What You Will Do

  • Direct and manage the visual and merchandising presentation standards for Beauty, Center Core, and Jewelry.
  • Lead the team through the creative process to conceptualize and design visual merchandising components that support seasonal, fashion, trend, and holiday campaigns within the families of business (FOB).
  • Foster strong partnerships with the Beauty business office and vendor partners to brainstorm, build, and install weekly/monthly installations representing brand launches and weekly GWP’s.
  • Plan, manage, and maintain the annual expense budget, overseeing cost controls on a monthly/quarterly basis.
  • Interface and collaborate with key stakeholders to manage all timelines, deliveries, and installations of visual equipment, fixtures, and shops, including communication and collaboration with Corporate, Regional, Division, and Store partners.
  • Collaborate with key business partners to capture and support fashion, trend, marketing, special appearances, and events to drive sales, including corporate partners, Marketing, Events, and vendor partners.
  • Utilize the latest technologies, industry trends, and research to source new presentation concepts. Must have a strong interest and curiosity for design, art, interiors, and graphic design.
  • Coach and develop Visual Leads and visual colleagues, conducting ongoing talent calibration and quarterly succession planning.
  • Create and maintain an engaged team by building trust and promoting Diversity and Inclusion in the workplace.
Skills You Will NeedLeadership

: Demonstrated experience in leading visual merchandising and store presentation teams within the retail industry, with a focus on driving brand experiences and sales.

Creative and Strategic Thinking: Ability to balance creative execution with strategic analysis of trends, key items, and sales drivers to enhance the brand's visual identity and drive sales.

Partnership and Collaboration: Strong ability to foster partnerships with internal stakeholders such as Beauty business offices, vendor partners, corporate departments, and regional/divisional teams to ensure successful execution of visual initiatives.

Project Management: Exceptional skills in managing timelines, deliveries, and installations of visual equipment, fixtures, and shops across multiple projects simultaneously.

Communication and Interpersonal Skills: Excellent verbal and written communication skills with the ability to interact effectively with all levels of management and stakeholders.

Analytical Skills: Strong analytical skills combined with creativity to drive data-informed decisions in visual merchandising and presentation strategies.

Independence and Organization: Ability to work independently with minimal supervision, organize multiple projects effectively, and prioritize workload to meet deadlines.

Results-Oriented: A results-driven mindset with a sense of urgency and commitment to follow-through on initiatives to achieve desired outcomes.

Flexibility and Problem-Solving: Demonstrated flexibility, creativity, and problem-solving skills to adapt to changing priorities and overcome challenges in the visual merchandising environment.

Software Proficiency: Proficiency in software tools such as InDesign, Illustrator, Photoshop, SketchUp, and Excel for design, presentation, and data analysis purposes.

Who You Are

  • Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy’s aspires to achieve every day in every way.
  • Candidates with a High School Diploma or equivalent are encouraged to apply. 5+ years of experience in Visual Merchandising, Design or Retail.
  • This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.
  • Able to work a flexible schedule based on department and company needs.
What We Can Offer You
  • An inclusive, challenging, and refreshingly fun work environment
  • Competitive pay and benefits rooted in principles of equity
  • Performance incentives and annual merit review
  • Merchandise discounts
  • Health and Wellness Benefits across medical, dental, vision, and additional insurance
  • Retirement Savings Plan with 401k match opportunity
  • Employee Assistance Program (mental health counseling and legal/financial advice)
  • Resources for continuous learning, career growth, and leadership development
  • 8 paid holidays
  • Paid Time Off (first year prorated depending on start date)
  • Tuition reimbursement program
  • Guild education benefit funds 100% of tuition, books, and fees in designated programs
  • Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
  • Empowerment and autonomy to perform impactful work with tangible results
About Macy’s

Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

Bring your creativity, energy, and ideas to the Macy's team – Apply Today!



This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at

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