Sr. Product Manager, Global Consumer Experiences

Levi Strauss & Co.
San Francisco, CA, USA
Posted 21 days ago
Full time
JOB DESCRIPTION

An Introduction

You’re an original. So are we.

We’re a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world.

Where we lead, others follow. For more than 160 years, we’ve used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi’s®, Dockers®, Denizen® and Signature by Levi Strauss & Co.™

Responsibilities

  • You will develop the product vision, Objectives and Key Results, own the roadmap for your product area, and work closely with a team of product managers who will drive day-to-day execution of the roadmap. 

  • Analyze consumer feedback and usage metrics to identify key consumer pain points and deliver results.  

  • Engage with leadership and several cross-functional teams to develop, prioritize, and deliver innovative consumer shopping experiences aimed at solving key consumer problems. 

  • Be able to understand technical complexity of features being put into the backlog and partner with the engineering and data science teams to make the right technical trade-offs. 

  • Write user stories for prioritized initiatives, refine with engineering, ensure solutions are validated with consumers, and analyze a/b test results to determine next steps and iteration. 

  • Manage bottlenecks, provide escalation management, anticipate, and make trade-offs. Balance quick wins vs. platform investments appropriately and maximize business benefit while building great customer experiences. 

  • Manage and monitor feature health utilizing various internal analytical tools, as well as testing, to troubleshoot and resolve issues. 

  • Present product plans, benefits and results confidently to senior leadership, stakeholders, external partners, and other large audiences. 

  • Navigate through ambiguity using consumer data, internal data, external benchmarks, and business objectives as guides. 

  • Balance the use and integration of third-party and internal solutions for quick delivery of goals and optimal use of engineering bandwidth. 

  • Identify the controllable input metrics for your product area that will drive sustainable growth. 

  • Create processes, identify resource gaps and bottlenecks, and work cross-functionally to increase throughput and minimize operational expenses. 

  • Roll up sleeves as necessary to ensure projects stay on schedule and meet our high standards of quality. 

  • Coach and develop other team members. 

Qualifications

  • Location: US 

  • 6+ years of experience in product management, product development, e-commerce, management consulting, quantitative analysis, or a similar field. 

  • 4+ years of experience performing quantitative analysis, preferably for a web, mobile, or other technology company. 

  • Prior experience in the areas of upper and middle funnel - Homepage, PLP, PDP, Reviews, Fit and Size is preferred.  

  • Experience in crafting a convincing roadmap for a broad suite of feature offerings that form a coherent service. 

  • Self-motivated and proactive, with proven creative and critical thinking capabilities. 

  • Excellent communication and presentation skills, written and verbal, to all levels of an organization, especially to senior executives and non-engineering stakeholders. 

  • Interpersonal communication skills with expertise distilling complicated technical topics to a broader audience. 

  • Great skills in cross-functional, multi-language based collaboration between engineering and non-engineering functions such as marketing, legal, developer relationship, and local regulatory and standards. 

  • Innate drive to improve the consumer experience, ways of working, strong technical skills with an eye for design and user experience. 

  • Strong interpersonal and organizational skills, with the ability to respond to feedback and implement ideas in a changing environment. 

We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered. Here's a small snapshot:

  • 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.
  • Five hours of paid volunteer time per month with nonprofit organizations.
  • Product discount of 60% off regular-price merchandise.

The Company's policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment of applicants or employees on the basis of any protected classes. The Company has established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment.­

he expected starting salary range for this role is $116,300- $175,900. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, experience, skills, performance and business needs.    

Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes competitive pay, incentive plans, and a wide array of benefits designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits vary depending upon the specifics of the role; details relating to a specific role will be made available upon request.  

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits or other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

EOE M/F/Disability/VetsLOCATION

San Francisco, CA, USA

FULL TIME/PART TIME

Full time

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