Store Leader: Rent the Runway Pop-up (Chicago)

Chicago, IL, USA
Posted 1 month ago
Full timeRetail

Leap Powered Brands: Ring Concierge, Frank and Oak, Naadam, Something Navy, Goodlife, Mack Weldon, UpWest, Public Rec, Vincero, Yoga Democracy

Leap develops and operates modern physical retail stores for emerging brands. Via the Leap platform, brands rapidly deploy efficient, modern stores that work in concert with their e-commerce customer experiences. Brand stores powered by Leap deliver outstanding customer experience and powerful insights that enable emerging brands to grow and innovate more quickly and more profitably, with significantly less risk. We're excited by the opportunity to reinvent retail for the next generation of leading brands and consumers.

About the Brand

“We started a rental revolution and changed the fashion industry."

In 2009, we disrupted the trillion-dollar fashion industry and changed the way women get dressed forever by pioneering the ‘Closet in the Cloud’: a dream closet filled with an infinite selection of designer styles to rent, wear and return (or keep!). Every trend, every color, every print, everything you’ve ever wanted to wear — for a fraction of the cost. Rent the Runway

We’ve continued to expand our closet over the past decade, powering our community to save time, money and have more fun getting dressed. All while contributing to a more sustainable future of fashion.

We’re looking for an entrepreneurial and dynamic Store Leader to lead our upcoming Rent the Runway Pop-up in Chicago. The Store Leader plays an integral role in curating the foundation for our brick-and-mortar business and acting as liaison between our brand and our customers. Being the face of Rent the Runway, your team will have an immediate and direct impact on the success of the business and brand awareness in our home market. Our team not only provides an exceptional shopping experience but treats their store with a sense of pride and ownership.

As a Store Leader, you will not only provide an exceptional shopping experience in-store but assist customers virtually on an appointment basis and fulfill orders out of the store and ship to customers directly. You will take pride and ownership in being part of the best team and know that you are an integral part in shaping the next frontier of brick-and-mortar retail.

What You’ll Do

  • Leadership:
    • Takes pride in demonstrating a world class work ethic
    • Be a trustworthy leader who guides with integrity at all times and continually acts in the best interest of the brand and the customer
    • Create a nurturing work environment filled with people who respect one another and who enjoy each other’s company
    • Recruit, retain and coach ongoing sales/performance management of team
    • Demonstrate sales leadership by playing an active role on the selling floor
    • Ensure image and grooming standards are adhered to at all times, reflective of the brand vibe and image
    • You have strong communication and people leadership skills and consider yourself to be an expert recruiter in the field
  • Sale and Client:
    • Manage a business that is sales and operations focused, ensuring the team multitasks service, shipment processing, visual changes, etc.
    • Demonstrate entrepreneurship by creating local marketing and clienteling initiatives to support achievement of sales goals
  • Operation:
    • Ensure store shipments are properly processed in a timely manner
    • Carry a key to the store, responsible for opening and/or closing the store
    • Identify and communicate product concerns and inventory insights
    • Monitor the movement of all inventory for your market while ensuring and ensure that staff adheres to all Shipping/Receiving policies and procedures, and meet inventory shrink requirements
    • Identify and communicate product concerns and inventory insights
    • Liaise directly with the Area Manager to manage and react to potential changes with leasing calendar, brand rotation, etc., to keep up the flow of operations between brands
    • Build out staffing schedules for team
    • Carry a key to the store, responsible for opening and/or closing the store

Our Ideal Candidate

  • You take pride in being smart, fun, and motivated.
  • You have 2+ years of big box or retail management experience.
  • You're excited to work for an emerging brand and about contributing to the company’s growth.
  • You have sharp analytical skills, including basic retail math, understanding of capacity levels, calculating inventory on-hands, tracking sales throughout your shift, etc.
  • You’re comfortable using technology to perform all job functions including sales reporting, communication between stores and HQ offices, managing inventory, and corresponding with customers.
  • You're experienced with customers and motivated to help them through the store experience from start to finish.
  • You love being organized and have an eye for details.
  • You place value on being a self-starter with an entrepreneurial spirit.
  • You'd describe yourself as positive, passionate about fashion, high energy, and eager to learn.
  • You're excited to increase brand exposure in your personal market.
  • You're able to work a retail schedule, including nights, weekends, and holidays.
  • Comfortable working with/using a ladder and lifting a maximum of 50lbs

Vaccination is a vital tool to reduce the presence and severity of COVID-19 cases in the workplace, in communities, and in the nation as a whole. Leap Inc. has adopted this policy on mandatory vaccination to safeguard the health of our employees from the hazard of COVID-19. This policy complies with OSHA’s Emergency Temporary Standard on Vaccination and Testing.

In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.

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