Reporting to the Supply Chain Manager, join us NOW as Supply Chain Operations Executive for Malaysia!

Order and stock allocation

Liaise with boutiques and partners to achieve sales objectives: sales order taking & input in systems.
Collaborate with supply and demand team to ensure accurate allocation and/or implementation stock and timely delivery of stock / sizing
Propose and allocate efficiently stock to each account according to availability & launch calendars
Monitor and manage incomplete orders such as boutique’s open/pending orders and wholesale’s backorders
Support on enhancing stock rotation up to HQ’s standards and follow-up on action plan as necessary

Stock inquiries

Manage in a timely manner all product inquiries (stock request, customer firm orders, lead-time, price…) requested by boutiques & external Partners by coordinating with Regional Supply Chain team for regional stock availability and oversee a delivery timeline ensuring goods are to arrive in respective to clients need.
Management of all stock requests via stock transfers, order from HQ, staff purchase or special sales

Shipment

Organize daily/weekly/monthly shipments among all networks, while ensuring smooth and fully compliant (export) conditions by liaising with all stakeholders as necessary (distributors, merchandising, logistic, finance)
Liaise with POSM executive to arrange shipments to POS/Btq

Returns

Coordinate and keep close track of returns (defective, consignment discontinued, buy-back), aftersales services, exchange etc …
Handle and keep track of quality issues of products: to report defective cases, to manage the return and destruction of defective stocks
REPORTING AND ANALYSIS
Participate in new supply chain projects and implement it locally as relevant in collaboration with Regional Project Manager (Gemini, LNR, Opera, PowerBI)
Responsible for the retrieval, update, and analysis of all weekly/monthly/yearly Stock reports: Inventory level, Sales through, Stock rotation, MDS fulfilment rate, aging reports…
INTERNAL SYSTEMS SUPERVISION
SAP & Booster Key User: Test and participate to all SAP & Booster upgrades
Direct MDM issues to Regional and Central team
Liaise with Project Manager on new system issues
Inform teams -internal & external- about any system/application updates and keep users list up to date for each application (BI, SAP, Booster, Booster Services, Set for you…)
Monitor and ensure strict alignment of inventory declaration in various systems (Booster / SAP / BI / Partner database)