Visual Merchandiser

Job description

Job Responsibility including but not limited to:

Profile

/>Provide excellent direct and indirect customer service according to H&M standards and meet the 5 basic demands on the selling floor, in the fitting room and at the cash point.

Job Knowledge:

Ensure garment presentation and garment care are executed per H&M guidelines referenced in the below information sources:

Commercial Handbook (Department Book & Seasonal Book)

Visual Merchandising Book

Technical Book

Sales Tools & Store Information

Provide the season start information from Sales Organization and prepare the kickoff with the management team

Update the Commercial Handbook (Department Book & Seasonal Book) and Technical Book with the latest refill pages

Plan and implement all store campaigns and activities together with the store team

Ensure consistent garment care throughout the entire store

Efficiency:

Actively work in a commercial way to maximize sales, focusing on:

Top Priority Products, A-Areas and Basket items as well as ensuring a Red Thread is clearly demonstrated through the visual presentation

Ensure that orders for display materials and supplies are placed in a timely manner

Responsible for the care and maintenance of display materials

Keep the visual room clean and organized

Check the material arriving to the store in a timely fashion, confirming quantities, condition, etc.

Minimize security and safety risks

Plan and work with sales and operation goals to drive growth

Support in-store routines when necessary

Team Player:

Train, coach and give daily feedback on garment presentation to the store staff

Plan and conduct the Keep It Commercial training together with the Department Manager

Provide label and design training for staff and managers

Inform store team about changes in the presentation of garments