Visual Merchandiser

Tori Richard, Ltd.
Honolulu, HI, USA
Posted 1 day ago
Full time

JOB TITLE:Visual Merchandiser

EXEMPTION:Exempt, Salaried

SHIFT:40+ hours a week as business dictates

REPORTS TO:Senior Manager of Visual Merchandising and Store Design (SrVM)


The Visual Merchandiser is responsible for driving brand and business objectives through the visual presentation and merchandising of the retail space. Creating, executing and maintaining the visual presentation of all retail locations to include windows, ledges, fixturing in partnership with the Visual Merchandise Manager through the leading and coaching of Sales Associates.


  • Coordinates the set-up, installation and removal of signage, sale banners, POPs, special events signages etc. in stores
  • Develops the execution of floor-sets in accordance with direction based on merchandising strategies
  • Plans and coordinates product placement refreshes throughout the store
  • Organizes and maintains visual displays in compelling and exciting demonstrations in accordance with our brand standards
  • Identifies potential merchandising opportunities and executes creative solutions to accelerate sales
  • Analyzes and responds to business/selling trends, assortment needs and guest feedback to proactively adapt merchandising and presentations as needed
  • Creates and sets direction of window presentation in partnership with SrVM
  • Observes, learns and conveys the customer’s preferences
  • Works in various stores regularly to proactively solicit feedback from customers and associates as it relates to product
  • Acts as a customer representative to report on quality, fit and construction to SrVM


  • Uses all tools and resources available
  • Actively participates in store-related meetings, training sessions and store visits
  • Works with store staff to ensure backroom organization and cleanliness and general housekeeping store duties
  • References, shares, and applies product knowledge information on an ongoing basis
  • Suggests product for markdown, consolidation, or promotion and work with SrVM on an exit plan
  • Provides ongoing feedback to the SrVM on merchandising/presentation strengths and opportunities


  • Supervises overall cleanliness and organization of the salesfloor in partnership with SrVM
  • Ensures product presentation is to standard
  • Ensures stores appearance and atmosphere supports and reinforces the brand image
  • Understands, supports and complies with all company policies and procedures


  • Ability to create a quality working environment that will encourage others to develop and excel
  • Fosters a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
  • Fosters a collaborative, fun and inspiring environment


  • Handles other duties as assigned by SrVM
  • Attends conference calls, store and manager meetings and training sessions required by management
  • Adheres to company guidelines of dependability, including attendance requirements and professionalism and conduct


  • High School graduate or equivalent
  • Minimum 2 years retail visual merchandising experience
  • Ability to work flexible schedule including nights, weekends and holidays
  • Represents the fashion and style image of TR RETAIL, LLC.
  • Acute sense of brand and customer intimacy
  • Acute fashion sense with proven talent
  • Strong organizational skills with abilities to multitask and prioritize
  • Strong verbal and written communication skills
  • Strong observation skills – identifying and assessing customer behavior, reactions, floor awareness, etc.
  • Works effectively both independently and within a team
  • Ability to foster teamwork and build relationships with both customers and staff
  • Ability to retain and utilize data, i.e., names, merchandise, information, policies and procedures
  • Ability to exercise good judgement and decision-making skills
  • Computer skills, including basic knowledge of Microsoft Office and experience with point-of-sale systems required


  • Ability to stand for 8+ hours or duration of scheduled shift
  • Ability to stand, walk, bend, squat, and or twist
  • Ability to grasp, push, reach and manipulate objects with right/left hand(s)
  • Ability to bend at the waist with some twisting
  • Reaching above or below shoulder level
  • Ability to occasionally climb ladders to store, receive and/or place materials and/ or merchandise


Employment at TR RETAIL, LLC. is on an “at will” basis, which means that either the company or the Employee may terminate the employment relationship at any time for any reason. Nothing in this document alters this “at will” agreement. The company reserves the right to revise the job description on the basis of the needs of the business.

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