Visual Merchandising Manager (Century City)

Since our inception in 2010, OAK + FORT has curated collections that reflect our design philosophies. OAK + FORT is a belief that fashion should be uncomplicated and thoughtfully designed. We are not distracted or fettered by trends. We will continue to provide attainable luxury to like-minded individuals.

The ideal candidate works well in a team environment, has an understanding of the OAK + FORT brand and aesthetics, and has the ability to influence and support others through their presence on the floor. This position requires open availability.

Responsibilities

• Meet minimum sales requirements based on store volume
• Provide exceptional client experience by executing OAK+FORT Sales Culture
• Build and manage client relationships through client database recording
• Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise
• Provide industry knowledge through awareness of products and prices in the market
• Drive sales through OAK+FORT eCommerce purchases and social media platforms
• Maximize sales during special events and customer services
• Process cash desk operations with engagement, efficiency, and accuracy
• Respond and appropriately resolve customer complaints and service opportunities

• Source top candidates to build a high performing team
• Build our team by welcoming and supporting onboarding of new employees
• Build and maintain relationships with store team, peers, and relevant partners
• Support development of high performing staff to maximize productivity
• Provide timely feedback and active informal training to staff
• Inspire and motivate team through demonstrating leadership qualities
• Initiate and communicate team objectives and updates with Managementand District Visual Merchandiser
• Ensure staff are adhering to OAK+FORT Sales Culture and service expectations

• Participate in execution of floor management as needed
• Utilize merchandising skillset through understanding of product density, adjacencies, and customer flow
• Promote brand aesthetic through ability to creatively merchandise
• Ensure the right quantity of stock is in the right place at the right time through strategic merchandising
• Maintain proper presentation of merchandise in accordance to corporate directives
• Efficiently and accurately support with shipping and receiving of merchandise
• Perform inventory counts upon corporate office direction
• Participate in stock room set-up and organization
• Track product arrivals and store capacity based on corporate linesheets, update management team and District Visual Merchandiser
• Support cleanliness and maintenance of physical store to create a safe and comfortable shopping experience
• Adhere to loss prevention policies to prevent external and internal theft

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