Under the direction of the Starboard Watch Buyer, the Citizen Watch Group of America (CWA) Assistant Buye r manages the day-to-day execution and assessment of the Citizen, Bulova, Alpina, Frederique Constant watch brands (hereto referred to as Brands) operations on ships, including event execution, training organization and facilitation, visual merchandising, coop marketing and on-hand inventory optimization. This person is a constant liaison between the brand, the merch/planning team and the cruise line retail teams to ensure operational excellence, proper brand and best in class retail execution is being administered across the fleet.

What You’ll Be Doing

Coop Funded Marketing Events and Activations (20%)

Work closely with CWA Starboard Sales Manager and the Starboard Coop Director to ensure all Coop programs are being executed as intended and track progress performance weekly
Solicit feedback from shipboard teams on effectiveness of Coop events and solve for issues

Floor Plans/Environments (20%)

Keeps regular visual track of floor plans and general appearance of the Brands and obtains visual representation from CWA and internally of all locations to be evaluated as needed.
Works with the CWA team to set plan-o-grams for products on vendor provided fixtures both in store and on promo tables
Visit ships on a regular basis independently and with CWA Sales Team to inspect merchandising standards and work with the Shop Manager and onboard Promo specialists to update floor plans and optimize display areas
Initiates marketing requests for floorplan changes as needed

Brand Training Support (20%)

Responsible for the schedule and execution of all Brand training sessions, both in person and digital.
Ensures all training materials are updated and effective pieces of communication on STB Talent LMS.
Works with Brands to execute multi ship training events in port at Nassau, Cozumel or Alaska.
Where applicable, trains and helps onboard ship specialist and operating partners on merchandising standards
In coordination with Brands and STB, facilitates communication and comprehension of strong spiff and incentive programs as well as contests – if applicable - and tracks lift of business through Spiff offers.
Works with People Team to help set up individual tracking for salespeople so brands and Starboard can track key personnel results across ships.
Ensures there is a strong Training Bible on each ship to help communicate event and brands basics to use in talent hand overs.

Provides feedback from the Onboard teams on Inventory Assortment (20%)

Knows the best sellers and must have SKUs on the promo tables and reinforce a never out of stock adherence.
Understands Itinerary and CL preferences for price points and styles
Tracks sales of marked down items
Frequently speaks to onboard teams to learn how products are selling and sharing their challenges and needs
Manages the ship signage program to ensure latest items and promotions are properly signed and communicates updates as needed to shipboard teams.
Follows up with the proper team/vendor(s) to communicate sales, merchandising and marketing opportunities on ships.
Coordinates distribution of current assortments and planograms with vendors to obtain current product knowledge materials to be communicated to the onboard teams.
Manages and responds to merchandising requests from shipboard teams

Interpersonal Management (20%)

Be the quintessential CWA Brand Champion within Starboard.
Attends CWA weekly touch base calls in representation of ships
Builds a reputation as a positive contributing force within Starboard in all interrelations and communication.
Acquires knowledge from departments within the organization to gain an exceptional understanding of Starboard processes and key business partners.
Leverages interpersonal relationships to accomplish merchandising needs.

What we’re looking for: Qualifications Knowledge, Skills & Abilities Required For Success

Excellent attention to detail
Good communicator – both verbal & written
Proficiency in MS Office (Excel, PowerPoint, Word)
Demonstrated financial acumen and analytical skills.
Speaks fluent English and Spanish, preferably. Multilingual a plus.
Strong visual merchandising skills.
Must be able to work with vendors and communicate Starboard merchandising standards while adapting to vendor brand guidelines.
Excellent communication skills include proven listening, written and verbal skills.
Must be self-motivated with the ability to set priorities, use time effectively and manage multiple priorities, detail oriented.
Ability to plan workload and projects in advance and work independently with minimal supervision.

Ability to manage ambiguity, demonstrate composure, and use discernment to be flexible and adaptable, as needed.

Required Education & Experience

Bachelor’s degree.

3-6 years equivalent work experience.

Other

Travel Requirements –

10-25% travel required

This position will be based in the Doral Starboard HQ 3 days a week with Monday & Friday remote, and in the CWA Coral Gables offices several times a month based on business needs.

Physical Demands

Office environment with frequent sitting, walking, and standing, occasional climbing, stooping, kneeling, crouching, and balancing. Frequent use of eye, hand and finger coordination enabling use of office machinery. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Oral and auditory enabling interpersonal communication and automated communication devices like the telephone.

Assistant Buyer