Job Summary

The Merchandising Manager will assist in achieving planned store inventory levels and the maintenance of merchandise assortments to maximize profitability. The manager is responsible for analysis, assortment planning, and managing inventory levels for Model Stock product across all pricing segments. The Manager is also responsible for partnering with the Demand Planner and providing the necessary guidance and feedback to ensure appropriate order replenishment and forecasting to help the merchandising team achieve their objectives.

Key Duties, Responsibilities and Accountabilities

Train and manage Model stock team to liaise appropriately with salons to help drive sales.
Train merchandising team with particular focus on distribution analyst to ensure accurate shipment of goods in accordance with Country/Customs requirements, ship methods, invoicing, etc.
Monitor stock levels and make appropriate callouts to team regarding allocation, stock rebalance, etc. to maintain sufficient stock need
Sales analysis - not limited to: top sellers, salon ranking, replenishment priority, collection performance by region and globally to determine allocation curve
Size curves - analysis and system implementation
New launches - Work closely with Category Management and Director to execute launch plan for new styles based on strategy; liaise with PR/Marketing/CM regarding press sets
Salon openings - Partner with planning team to create MDS proposal for Salon Director and Upper Management to review for implementation
System implementation - Execution of new launches, new salon openings and re-openings – partner with IT, Finance, Logistics, and planning team on complete GEM setup, stock buildup, etc.
Model Stock review - Partner with Director with the review of assortment parameters for the global retail network; Analyze assortment effectiveness and react to business opportunities.
Stock management - Assist planning team on monitoring consistent model stock receipts; Create and initiate stock rebalance and recall strategies; make appropriate callouts/inquiries to planning team to ensure timely receipt of top sellers
Marketing Campaign/events support – Partner with Marketing/PR team to suggest an assortment and provide ample inventory support for the duration of the upcoming promotional campaign/event
Monthly business review with global markets – Schedule Monthly/Quarterly model stock business review calls with salon directors and local merchandising teams (AXJ and Japan) to evaluate and identify stock needs, missed opportunities, and local clientele callouts/feedback
Shanghai Diamond Exchange (SDE) – Partners with regional workshop team to evaluate and manage local SDE workload/Capacity
Memo Assortment Management – Manage memo assortment and review/approve all memo request
Build, develop, and maintain relationships with internal cross functional teams and salon teams worldwide
Collaborate with cross functional managers to align merchandising strategies ensuring uniformity across assortments and stock productivity is maximized in local markets
Ad-hoc analysis and projects

Job Qualifications

Bachelor’s degree
Minimum 5-10 years merchandising/planning experience
Luxury jewelry experience highly desired
Experience managing, developing and coaching a team
Strong teamwork and collaboration with cross-functional teams
Proactive and takes the initiative to drive business and think outside of the box
Ability to work independently and collaboratively and remain flexible with changing priorities
Demonstrates excellent problem-solving skills, adaptability/flexibility and initiative
Strong analytical skills and attention to detail/accuracy
Strong business acumen and sense of organization, priority and efficiency

Manager, Merchandising - Jewelry