The London Embroidery Studio is an internationally renowned and award-winning embroidery studio creating work for fashion, film, TV, theatre, artists, and events clients worldwide. We have an exciting opportunity for a passionate and highly organised Studio Manager to join our small core team.

You are:

Highly organised and efficient A natural problem solver A logical thinker Very approachable and able to build rapport with the team Able to build a positive, dynamic and fun work environment An excellent communicator Someone who loves enabling others Someone who can work well under pressure Able to provide operational and administrative support to the whole team Confident to lead team meetings and organise staff and resources effectively Excited to assist in line management of junior members of staff

You have:

At least 1 year’s experience in a similar role Experience in responding to client enquiries Confidence in setting up new and efficient ways of working for the whole team Experience using Excel or similar Experience using and populating a workflow system Experience working in creative and/or manufacturing business A drive, passion & energy to support the design and production of beautiful embroidery and grow with a dynamic studio

Extra points if you have:

2+ year’s management experience Experience of working in embroidery and/or textile or garment construction Experience line managing staff members Experience of dealing with international shipping Experience of quality control Experience in client reach out and management First aid training

Roles and Responsibilities:

Answer all initial new client enquiries Allocate projects to team members Oversee progress of all projects and allocate resources accordingly Keep workflow system updated Lead weekly team meetings Oversee machine use timetable Update clients on the progress of larger projects Costing and quoting for projects Existing and new client reach out and management Be responsible for collating and sending invoices Check and help to pack all work leaving the studio Arrange and track couriers Liaise with freelancers and external suppliers/manufacturers Oversee internship programme Maintain stock levels Contribute and oversee content upload to social media channels and website Assist in management of junior members of staff Demonstrate and champion behaviour that is consistent with the company’s core values

Please note that this is a strictly full-time, in-house position. Normal working hours are 9am to 5:30pm, Monday to Friday but a degree of flexibility is required to ensure deadlines are met. You must be legally allowed to work in the UK to apply.

Please fill out and email the application form along with your CV. Thanks.